Water Damage Restoration

24 Hour Water Damage Restoration Service in Cleveland and Akron, OH

Farrow Group’s certified crew is on-call 24/7 to handle emergency water damage restoration services for your home, office building, or commercial building. Water damage can range from a leaky pipe, frozen or burst pipe, bathroom toilet overflow, flooded basement to a burst sprinkler system or the water left from the fire department. You need water damage clean up services quickly to prevent further damages.

Sewage Backup Cleaning Services

Do you have a toilet overflow or sewage backup? Call us immediately! Sewage or contaminated water is not something to take lightly. Just like water damage, sewage damage is categorized in multiple levels of danger in contaminants. See “The 3 Types of Contaminated Water” below to understand more about these levels of danger.

3 Types of Contaminated Water

Intense storms, high winds, hail, and tornados often cause trees or debris to fall or impact your home or building. In these situations, Farrow Group’s experienced technicians act quickly to respond to your call for board up services. We do not want you to incur further storm damage by having additional rain or debris enter your home or business through the broken glass or door.

Category 1
(Clean Water)

Category 1 or Clean Water basically means that it does not pose a substantial threat to humans. Water damage that is considered Category 1 would entail the water supply lines that run into your sink, bathtub, or washing machine.

When your sink, bathtub, washing machine or dishwasher overflows or water heater malfunctions and causes the water supply line to break – this type of water damage is destructive but not life threatening.

Category 2
(Gray Water)

Category 2 or Gray Water means that this type of water damage could cause sickness or discomfort if ingested. Water damage that is considered Category 2 would mean that a chemical, biological, or physical contaminants are present.

Examples of contaminants would include water that is mixed or contaminated with detergent, cleaning agents, sump pump failure, urine (no feces), and seepage due to hydrostatic pressure or when your washing machine, dishwasher, toilet overflows.

Category 3
(Black Water)

Category 3 or Black Water is the most dangerous and toxic type of water damage. This is due to the water being grossly contaminated and may contain disease-causing organisms, toxins, pathogenic, or other harmful agents.

Examples of Category 3 or Black Water include sewage, toilet overflows that comes from beyond the toilet trap (despite color or contents), flooding from groundwater or rising water from rivers, streams, and lakes, as well as wind driven rain from heavy storms and other weather related events.

Institute of Inspection Cleaning and Restoration Certification (IICRC)

All of Farrow Group’s Water Damage Professionals, Project Managers, and Water Damage Technicians are fully trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC) as well as active members of the IICRC.

Since 1945, Farrow Group has been servicing the Cleveland and Akron Ohio communities

Water Damage Restoration - House Flooded

24 Hour Emergency Response Services

Our team provides 24-hour emergency response to secure your property. This includes securing and boarding up broken windows and doors, repairing heating and water systems, and assisting with temporary housing (if needed). We take all the necessary measures to assist you before, during, and after the restoration and construction process is complete.




24 Hours



24 Hours

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